AppCAA serves Lee, Scott and Wise counties, as well as the city of Norton.  AppCAA operates the Weatherization and Indoor Plumbing and Rehabilitation programs in Dickenson County.

In addition, Child Care Aware serves the counties of Bland, Bristol, Buchanan, Carroll, Dickenson, Floyd, Galax, Giles, Grayson, Lee, Montgomery, Norton, Patrick, Pulaski, Radford, Russell, Scott, Smyth, Tazewell, Washington, Wise and Wythe. Some counties not shown on the service area map.